Grant View / Create / Update / Delete per module, per role. Permission changes propagate live over WebSocket.
Enterprise-grade authentication with multi-factor support and secure flows.
JWT-based sessions with refresh tokens for secure, persistent authentication.
Email verification required for account activation with secure onboarding flow.
Email OTP-based 2FA for enhanced account security on sensitive operations.
Forgot-password flow with secure token-based password reset mechanism.
Create and manage roles with granular, resource-level permissions.
Create, edit, and delete roles (Admin, Agent) with custom permission sets.
Grant View/Create/Update/Delete permissions per module (chat, tickets, billing, settings).
Permission changes propagate instantly via WebSocket—no logout required.
Admin panel UI adapts instantly when permissions change—users see updated access immediately.
Full user lifecycle management with live seat usage tracking.
Full user management with profiles, skills tagging, and brand/organization assignment.
Add/reduce seats with live usage tracking. Seat reduction restricted on free plans.
Assign users to specific brands and organizations with scoped access controls.
Full organization CRUD with user management and logo/image upload capabilities.
Free plan available. No credit card required.