Official WhatsApp Business API integration with two-way ticket sync, embeddable widgets, and end-to-end encrypted customer messaging.
Connect your Meta Business and WhatsApp Business accounts directly. No workarounds, no unofficial APIs.
Secure OAuth-based login through Meta, with tokens encrypted and stored safely per brand.
Cryptographic webhook verification and real-time message events keep conversations in sync.
Multiple agents can manage the same WhatsApp number with collision detection and transfer support.
Customers reply on their own schedule while your team responds through the same unified dashboard.
WhatsApp messages become tickets. Agents respond in Helpneer. Customers get answers on WhatsApp.
Generate an iframe to place a "Message us on WhatsApp" button anywhere on your site. Custom position, color, size, and label.
Every inbound WhatsApp message creates a ticket in the portal with full conversation history and context.
Handle text, images, documents, and location data shared by customers over WhatsApp.
Track message status, read receipts, and webhook health in real-time.
WhatsApp's end-to-end encryption combines with our access controls and audit logging for a compliant support channel.
All WhatsApp messages are encrypted by WhatsApp, and API tokens are encrypted at rest in your brand settings.
Built-in consent management and opt-out support to keep you aligned with WhatsApp policies and privacy regulations.
Free plan available. No credit card required.