Shadow-DOM isolated, brandable widget with typing indicators, read receipts, geolocation, and device intelligence baked in.
Bidirectional real-time messaging via PubNub with full message history and persistence.
Up to 100 messages persisted across sessions. Visitors can pick up conversations where they left off.
Real-time typing indicators and read receipts keep customers informed during conversations.
Text, image, file, video, and audio messages up to 3MB per file. Staged preview before sending with dedicated PDF viewer.
Complete CSS isolation prevents widget styles from bleeding into your site. RTL support and date-grouped history.
Customizable pre-chat forms, welcome screens, and feedback flows designed for engagement.
Name/email/phone collection with validation. Skippable if visitor details are already known.
Configurable greeting and onboarding flow. Set the tone for your support conversations.
Configurable position and theme. Works seamlessly across all devices and screen sizes.
Star-rating and structured feedback flow after conversation resolution.
Skills-based or round-robin assignment with real-time collaboration features.
Route visitors to agents based on skills or use round-robin distribution for even workload.
Agent online/offline status and team availability displayed in real-time.
Transfer conversations between agents with full context preservation.
Multiple agents can collaborate on a single conversation for complex issues.
Know who you're talking to before the conversation starts with rich visitor data.
Browser geolocation with address lookup via Google Geocoding API.
Browser, OS, and device type detection with IP capture.
Track visitor navigation path to understand context and intent.
Free plan available. No credit card required.